| FAQ |
| Who are we? |
ROBBINS SPORTSWEAR, specialize in custom clothing and sublimation printing. We pride ourselves on providing to our customers:
- High quality products
- Low price
- Outstanding service
- On time delivery |
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| What is Sublimation Printing? |
| Sublimation Printing - is the process in which we create an all over design for your garment. This printing process is a transfer method created by screen printing a poster that carries your garment design. Then through a heat press process, we transfer the image from the poster to the fabric. The ink on the poster turns to a gas under extreme temperature, and the gas then penetrates the fibre of the fabric, thus dyeing it. Because the colour is now part of the fabric and not just fixed to the surface, it does not fade, peel or crack. |
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| Are there any setting up fee? |
| No. This service is totally free for our customers. |
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| What is the minimum order quantity? |
| Only 3pcs for shirts and shorts items, for attachment items, please see our items details. |
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| How soon is the delivery time? |
| Delivery is approximately 4 weeks from A3 color swatch approved and deposit placed. |
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| Sizing |
| we can supply you with a size kits for team fittings or work from chest and waist measurements. |
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| Payment terms |
| 50% deposit is required when placing your order, rest payment need to be done before shipment; We use PAYPAL which is safe and convenient. Credit card payment is acceptable. |
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| Pricing |
| Robbins Sportswear make your design fit many different garments. For example, if you order short sleeves cycling jerseys, other garments such as a polo shirt, cycling jacket, reversible vest or singlets, we not only give you pricing break on each items, but also a total quantity discount. |
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| Shipping |
| For small orders, we use EMS/USPS express service, which takes 4-7 work days to deliver to your office or home; |
| For big orders, we can use DHL which takes 2-3 days to deliver to your office or home; |
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| If you have any questions, please feel free to contact us at robbinssportswear@hotmail.com |
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